Terms & Conditions
Last updated: 2026
Introduction
Welcome to lookco. By accessing or using our website, placing an order, or creating an account, you agree to be bound by these Terms & Conditions. These terms apply to all visitors, users, and customers. If you don't agree with any part, please don't use our services.
Orders
All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order — for example, when a product is out of stock, the price was listed in error, or the order is flagged as fraudulent. Receipt of an order confirmation does not guarantee fulfilment until the order has been processed and dispatched.
Payments
We accept payment through approved payment providers. Full payment is required before an order is processed. Prices are listed in the currency shown at checkout and may change without prior notice. Any applicable taxes, duties, or import fees are the responsibility of the customer unless explicitly stated otherwise.
Shipping & delivery
We aim to dispatch orders promptly. Delivery timelines are estimates and depend on the destination, courier, and customs processing. We are not liable for delays caused by third-party carriers, weather, or other circumstances outside our control. Shipping costs are calculated at checkout.
Returns & refunds
Returns are accepted within the period stated on the product page (typically 7–30 days) provided items are unused, in their original packaging, and in resellable condition. Certain items may be non-returnable for hygiene, safety, or licensing reasons — these are flagged on the product page. Refunds are processed once the return has been inspected and approved. Original shipping fees may be non-refundable.
Account responsibilities
You are responsible for keeping your account credentials secure and for any activity that happens under your account. Notify us immediately if you suspect unauthorised access. We may suspend or close accounts that violate these terms or that show signs of abuse.
Limitation of liability
lookcoprovides products and services on an “as is” basis. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use or misuse of products or services purchased through our store.
Privacy & security
We collect and process personal data to fulfil orders, provide support, and improve our services. We use industry-standard security measures to protect your information, but no online transmission can be guaranteed to be completely secure. See our privacy policy for full details.
Changes to these terms
We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a new “last updated” date. Continued use of the site after changes constitutes acceptance of the revised terms.
For inquiries about these terms, please contact us:
Email: support@lookco.today
Phone: +1 (415) 555-0198